About us:
Optimal Support was founded in 2020 by Rebecca Rose.
Having a background in health and social care, she identified the growing need for more support services. With the sole purpose to make a difference to people’s lives, Rebecca set out to create a responsive, reliable and transparent independent support service.
Countless challenges were presented from the beginning, just as the company started, the Covid-19 Pandemic hit the world. Despite these hurdles, through staff resilience, passion and sheer determination to deliver innovative, high-quality support, we are now stronger than ever.
Our core mission remains unchanged, and we will continue to focus our commitment to personal development and social inclusion to meet individual's needs and aspirations.
We are an approved provider on the Mental Health framework with the local authority. We continue to develop partnerships with other agencies and are committed to adding social value to the community. We also work alongside the NHS offering student placements.
Our Mission:
To promote independence, health & well-being
We are an independent, responsive and transparent service with confident, qualified and experience staff. Delivering innovative, high quality support that focuses on personal development and social inclusion to meet the needs and aspirations of individuals.
We allocate a personal Support Worker to our Service Users and if the package of support requires it, we cill allocate multiple members of staff, who over time will build up a trusting relationship that enables individuals to work towards a recovery model. This means we will work as a team to identify realistic goals and support our Services Users to achieving them.
Once needs and goals have been identified, we may sign post or work alongside other agencies to provide the Service User with the best quality of care.
This includes:
- Care Coordinators
- Community Drugs and Alcohol teams
- Community Mental Health Teams
- Adult Social Care
- Voluntary Services (Day Centres)
- Educational institutes
- CPN’s (Community Psychiatric Nurse)
- Social Workers
- Psychiatrists
- General practitioners
- Specialists
- Family/Support Network
We achieve this multi-agency approach by being able to support service users in appointments, outpatients, going to clinics ect. We like to work closely. With other professionals so we can ensure that we are all working towards the same goals, maximising quality of life.
